Unlock your Verizon phone from home.
When you purchase a Motorola phone with Verizon, the phone is automatically locked to the Verizon network, so it can be used on that specific service network. To use your Motorola device with another service provider, you need to unlock the device from the Verizon network with the use of an unlocking code and relock it to another network and service provider. You can obtain the unlocking code through your current service provider or online, both of which are legal methods.
Instructions
Service Provider Unlocking Code
1. Contact Verizon by phone or visit a local Verizon service store.
2. Ask the clerk to provide you with an unlocking code. The clerk will need to know the type of Motorola phone you have and the model. You also need to provide the IMEI number of the device, which is located behind the battery compartment.
3. Ask the clerk to print you a copy of the unlocking code for your records.
Online Unlocking Codes
4. Log on to websites that provide unlocking codes for Motorola devices. Online websites will charge you a small fee for the code, so you avoid contacting your service provider.
5. Browse through the website to see what other users have thought about the service. Ensure the website you choose is legitimate.
6. Enter your Motorola information in the online forms when prompted to. Include the Motorola model, type, IMEI number and your email address, so you can obtain the unlocking code.
7. Provide your credit card number and name on the card to pay for the small unlocking fee.
8. Check your mailbox for a confirmation email. Wait a few hours and check your email to find your unlocking code.
Using the Unlocking Code
9. Insert your new SIM card into your Motorola phone and turn it on.
10. Wait until the screen tells you that the SIM is not recognized. It will ask you to enter your unlocking code.
11. Enter the code and press the Motorola's "Enter" key. Ensure the code is entered correctly.
12. Wait until an automated message has informed you that your device has been unlocked.
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